Telecom API and CSP Data as a Service (DaaS) Insights

As part of its ongoing coverage of the Communication Service Provider (CSP) Data as a Service (DaaS) opportunity enabled via Telecom APIs, Mind Commerce is pleased to provide the following insights:

  • Mind Commerce sees the Telco API space evolving significantly in the next three years. Over the course of the next 18 months, we see CSPs solidifying their position in terms of B2B engagement with OTT coopetition and Enterprise clients.  This is at the expense of wireless carriers offering their own Value-added Service (VAS) apps, which we believe is imperative for network operators to avoid becoming only a “bit pipe” conduit for other’s content.  We also see CSPs making some attempts at facilitating a DevOps culture within their own development communities, especially when it comes to continuous development with carrier enterprise customers.  This is important as the CSPs see enterprise customers as the key to their future revenues in the increasingly commoditized telco world.  CSPs will leverage telecom data (via APIs) to ensure customer “stickiness” with enterprise.
  • From 18 to 36 months out, Mind Commerce sees a much bigger emphasis on the Internet of Things (IoT) for carriers and the role for telco APIs in this strategy is to provide mediation data necessary for authentication, authorization, and accounting (AAA). The carriers will in essence position themselves as the key hub for all IoT traffic that is of a cross entity nature (e.g. one company depends on another company’s IoT data).  This is a huge growth opportunity for CSPs and Mind Commerce sees this as the largest revenue component in the long-term and fastest growing aspect of telco APIs starting in the 2020 timeframe.
  • One of the biggest surprises Mind Commerce uncovered as part of our Telecom API 2015 report update is that there remains very little in terms of ROI realization for internal CSP usage of telco APIs. This may be because there is little need to justify what is readily apparent – that carriers are saving substantial money by relying upon common APIs between business units/processes.  However, we feel that CSPs are missing the boat when it comes to documenting these processes, procedures, and establishing a business case that could be transferrable to their own, highly-valued enterprise customers.  None of the contacts we made had apparently thought about the need for enterprise to also benefit highly from common APIs for their own internal cross-data processes.  We see this as a high potential growth area for CSPs, but they need to act quickly and leverage their own experience to better sell into enterprise on a consultative basis.

More Information:

Data as a Service (DaaS) Market and Forecasts 2015 – 2020 assesses market opportunities and provides a market outlook and forecast from 2015 to 2020.  The report also includes a vendor analysis segmented by three categories (1) The largest companies providing DaaS at an infrastructural level and handling big data, (2) Mid-sized companies that tend to operate in other areas such as business intelligence, CRM, etc.), and (3) Smaller companies that offer DaaS as an integrated service with SaaS for focused analytical perspectives on specific markets.

Telecom Network API Marketplace: Strategy, Ecosystem, Players and Forecasts 2015 – 2020 provides an in-depth assessment of the global Telecom Network API market, including business models, business case, best practices, value chain analysis, operator and vendor strategies, vision for the future of telecom data, and a quantitative assessment of the industry from 2015 to 2020.

Contact Mind Commerce:

For more information about our ongoing coverage of CSP DaaS and Telecom APIs, contact Mind Commerce at

About Mind Commerce

Analysis of telecom and ICT infrastructure, technologies, and applications.
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