Next Generation 9-1-1 technologies enable improved connectivity between public safety agencies and increasingly mobile, digital and wireless citizens. With the ubiquity of personal, portable communications tools in all forms, 9-1-1 agencies are faced with the necessity to build the capacity to respond using those same technologies.
The NG 9-1-1 addressable market is composed of recurring service revenues for call routing and database management, and one-time fees for replacement of traditional Customer Premise Equipment (CPE).
To participate in the NG 9-1-1 evolution, it is critical to become steeped in public policy in addition to private research and development. Coordinated public safety actions in response to events will reduce dependency on large fleets.
The fleets are supported by the largest of all public safety budgets established to fund facilities, salaries, vehicles, equipment, parts, shop supplies, tools, maintenance, and fuel. Because financial constraints will continue to affect public safety fleets the next several years, enterprise infrastructure, mobile application, and wireless middleware companies can expand their profit through calculated selection of technologies for the public sector, if their solutions can maximize budget expenditures.
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