Toll-free Calling

ITFS has started in 1960s, a toll-free service was originated in the United States on May 2, 1967 by AT&T as an alternative to collect calling and to reduce the need for operators. ITFS give the access to businesses in any country needed to be accessed at no charge to the caller. ITFS gives the opportunity to increase billed international minutes and provide other international voice products. Almost every telecommunication carrier provides the service for country they operate in. ITFS is a convenient way for businesses to establish or expand international presence. For instance some business in India can operate as they are in the U.S

ITFS is available from over 70 countries in North America, South America, Europe and Asia to any destination in the world. Choosing an international toll free service (ITFS) provider can be a critical business decision.

Each carrier has their own package of ITFS, whether Carrier Origination, End User Dedicated Toll Free or ITFS Switchless Toll Free. Mainly toll-free number services allows customer to concentrate its voice and fax communications in one number. Most users understand the principle of a toll-free (800) number: the call is free to the caller because it’s fully paid by the called party. The decision for the charging system to allocate the charges to the content service provider (the free-phone number owner in this case) used to be simple (namely based on the called number range). The VPN service and toll-free numbers have been popular services offered mainly to corporate customers. That is changing in modern communication services.

800 telephone numbers (commonly referred to as toll free numbers, 866, 877 and 888 numbers) allow callers to reach you or your business at no charge; instead, you incur the charges. There are a variety of benefits to having an 800 number which will be discussed later. Before researching service providers and their markets, we should figure out how a toll free number is beneficial. An 800 number acts as an intermediary between the caller and the recipient. The user doesn’t need to get a new phone line in order to use an 800 toll free number. All incoming calls can be forwarded to already existing local line. The only difference between a local and 800 number is that when calling from an 800 number, the caller incurs no charges. The recipient can set the 800 number to be instantly forwarded to a landline, fax machine or even a cell phone. Installation of new hardware is not required, and it can be set up in minutes.

Toll-free numbers are numbers that begin with one of the following three-digit codes: 800, 888, 877, 866 or 855. Toll-free numbers allow callers to reach businesses and/or individuals without being charged for the call. The charge for using a toll-free number is paid by the called party (the toll-free subscriber) instead of the calling party. Toll-free numbers can be dialed directly to your business or personal telephone line.

Toll-free numbers are very common and have proven successful for businesses, particularly in the areas of customer service and telemarketing. Toll-free service provides potential customers and others with a “free” and convenient way to contact businesses. Toll-free numbers are also increasingly popular for personal use. For example, parents can obtain toll-free numbers to give to a young adult who is away at college, allowing that young adult to call home anytime without having to make a collect call or pay for the call.

For more information, see:

http://www.mindcommerce.com/Publications/ITFS.php

About Mind Commerce

Analysis of telecom and ICT infrastructure, technologies, and applications.
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