Next Generation Networks (NGN) promises a high quality end-user experience. Telecommunications service providers expect the NGN framework to provide them with tools that would ensure customer loyalty. However, the path towards achieving the ideal NGN is fraught with formidable challenges. The most critical challenge confronting operators is optimizing their OSS and BSS platforms, systems, and processes.
The OSS/BSS vendor environment is extremely competitive with close to 400 vendors, mostly specialized in niches and having a strong services arm. Vendor categories include Comprehensive Solution Providing Pure OSS/BSS Vendors, Comprehensive Solution Providing Composite Vendors, Skill-set Extension Solution Providers and Core Strength Concentrators – BSS and OSS. The vendor landscape is characterized by extensive M&A activity.
Mind Commerce forecasts that the consolidated OSS and BSS revenues will grow from $17B in 2011 at a CAGR of about 18% over the next five years.
This is the total forecast for all types of NGN OSS/BSS globally. We also forecast by functions, geography, and component/solution type.
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