Interview with Programmable Telecoms Expert and Industry Leader, Alan Quayle

Learn about Programmable Telecom

We are pleased to provide a transcript of interview with leading industry expert, Alan Quayle about Programmable Telecom.

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Programmable Telecom: It’s all about the Services !

What follows are Questions and Answers between Mind Commerce (MC) and Alan Quayle (AQ):

MC: How long have you been working in Telecom APIs / Programmable Telecoms

AQ: In 1998 (20 years ago) a consortium was founded called Parlay, comprising BT and a dozens other vendors and telcos. I was involved in some of BT’s (British Telecom) standardization work at the time. Parlay’s objective was to create standard APIs for accessing the PSTN (telephone network).

In 1998 I moved to Lucent to help them with their 3G solution development and was explaining the role APIs would play in the future of telecoms. APIs were part of the 3G solutions we were creating. Softswitch as all the rage back then, and we were integrating application servers and media functions to deliver not only 3G radio access but a complete solution including new services using APIs.

Unfortunately the work of Parlay was 10 years too early. Its a theme of my career. I was working on broadband passive optical network specifications over 10 years ahead of deployment 🙂 My start up Teltier, focused on mobile network presence APIs founded in 2001 was 10 years too early as well.

MC: Why do you use the term Programmable Telecoms?

AQ: Programmable Telecoms is simply all the telecom services that are now programmable, accessible through APIs (Application Programming Interface). The fancy acronym used for the providers of telecom APIs is CPaaS (Communications Platform as a Service).

Programmable Telecoms also includes acronyms such UCaaS (Unified Communications as a Service), CCaaS (Call Center as a Service), UC&CaaS (Unified Communications and Collaboration aaS), CPaaS-enabled services, instant authentication, bots, 2FA (Two Factor Authentication), MobileID (info associated with a phone number), open source TAS (Telecom App Server), WebRTC (Web Real Time Communications), etc. It can cover on-premise, hosted, or in the cloud. And creates lots of new value when mashed up with IoT (Internet of Things), Ethereum, IT platforms, and the Web.  Just look at the hundreds of hacks created at TADHack over the years, your imagination is the limit.

I also use Programmable Telecoms as it avoids yet another acronym. It does cover loads of acronyms, but my aim is to have a label that is broad and inclusive. I also purposefully use the T-word: Telecoms. It existed long before the Telcos / Carriers came into existence. But because people do not even want to even sound like a telco, they use the word communications. I proudly use the T-word and reclaim it for all the people taking advantage of the democratization of telecoms thanks to Programmable Telecoms to solve problems that matter to them.

MC: Why aren’t the carriers assuming a bigger role?

AQ: Digging into history, shows the closure of telco CPaaS initiatives such as Verizon Developer Community (VDC), Telefonica’s BlueVia, Deutsche Telekom’s Developer Garden. Are these proof-points telcos can not be successful in Telecom APIs? No, as it ignores successful telco CPaaS programs like IdeaMart, and the many public and private APIs telcos offer today. A little bit of CPaaS history will help us understand the current situation better.

During the ‘00s, BT/O2 were active over that decade launching then closing developer API programs. The problem was ‘it takes time’ to build the CPaaS business. Telco budget approval processes generally require impossible promises to be made to afford the expensive telco-buyer approved vendor solutions.

The CPaaS business would fail to meet year 1 targets, have an even greater miss in year 2, and be closed sometime in year 3 with the CPaaS leader relegated to the equivalent of Telco-Siberia. When Twilio was raising cash in 2007/2008, many investors were incredulous given previous attempts at telecom APIs.

In 2010 a group of telcos founded WAC (Wholesale Application Community) which ended up trying to implement a world-wide OneAPI platform for telcos. OneAPI is an updated version of the Parlay API that was no longer needed. Needless to say ‘designed by committee’ did not work. By 2012 WAC and the GSMA ‘joined forces’ and Apigee took over the ‘business’. And proceeded to sell to telcos around the world API management not a CPaaS Enabler. Which telcos used for internal integration projects.

In 2014 TEF Digital closed down and with it BlueVia, DT Developer Garden scaled back its plans, the same happened with VDC. CPaaS was perceived as too small and specialized an opportunity for telcos to chase. Even though at this point Twilio was getting into its stride, and Nexmo was now considered the #2 CPaaS.

Telcos’ missteps were to believe in their self-focused standards rather than market needs, and not to look under the hood of what API Management really meant with respect to CPaaS. I wrote a weblog about this issue in 2012.

However, some telcos did not throw in the towel, IdeaMart continued on and has achieved significant CPaaS success. They do many things right, one in particular are templates: simple web forms you or I can use to create services rather just offering APIs to developers. I remain shocked and saddened that the IdeaMart model has not been more widely adopted. But this seems to be a common theme in history, missed opportunities.

All telcos are involved in the wholesale side of the CPaaS business, origination and termination of voice calls and SMS. Many do offer APIs to partners and large customers, large enterprises these days are asking telcos to provide their services through APIs. And a few telcos have achieved success in CPaaS. The CPaaS business is now undergoing rapid evolution and growth that will present a significant threat to the telcos’ legacy enterprise telecoms business.

MC: What’s happening in CPaaS Today?

AQ: The CPaaS business is today much more than voice, messaging, and phone number APIs. Only reselling telephony APIs is a precarious proposition, it’s a business surviving between two price points over which they have little control. It’s certainly not a viable business to bring to IPO and justify the current valuations.

CPaaS has evolved rapidly and in a number of directions over the past 10 years. Across SIP trunking, IP communications including WebRTC and IP Communications platforms like Viber, Facebook Messenger, WeChat, LINE. But its the focus on enterprise telecom services and enablers has been the most dramatic.

Two layers have emerged in the CPaaS stack:

  • Value Added Services: examples include IVR (press 1 for service) or call redirection (after pressing one the call is redirected to an agent) or anonymous calling (like with Uber when the driver is trying to find you after they arrive at the destination and an anonymous call is set up between you and the driver). Generally these building blocks are available from the FreeSWITCH community or are relatively easy to build. This is table stakes for any CPaaS provider today.
  • Enterprise Enablers and Services: the difference between these two is more a business decision than technology. It can range from pre-packaged services delivered directly to enterprises or through channels (e.g. the services in VoIP Innovations Showroom, or Kazoo by 2600Hz), or enabling partners to build their own version of an enterprise service (e.g. Twilio Flex for Call Centers)

What initially appeared to be a simple business of 3 APIs for voice, messaging and phone numbers is now, much more complex. Why the focus on all this other stuff? Simply, it vastly increases the addressable market.

If we look at the basic messaging, voice and phone number CPaaS market its about $8B in 2021 (according to IDC). However, add-in UCaaS, CCaaS, MFA, video, SIP trunking and IoT and the number jumps to about $100B. It’s this big number that justifies Twilio’s valuation.

MC: Where are the opportunities for CPaaS?

AQ: The underlying programmable telecoms technologies continue to rapidly evolve, the solutions and global networks being created by CPaaS providers are amazing. But this is ‘just’ technology, its the services being enabled, the price points at which those services can be provided, and the flexibility with which those services can be delivered is what matters.

Businesses want solutions to business problems, or to spend less doing that they do today

CPaaS is the enabler of an enterprise telecoms revolution. Businesses are no longer tied to traditional vendors / providers; a new cadre of providers with lower price points, bundling enterprise IT and telecoms, and local support from someone they know in their city. SMB can now afford a ‘call center’, with the flexibility to meet their specific needs, all bundled up through their preferred, trusted channel.

We’re already starting to see this shift today. In France OVH (which began as a website hoster) have moved into the UC market quite successfully, with a broad ICT bundle, all managed through the same console. Enterprise telecoms is becoming just like IT, thanks to CPaaS providers removing the complexity and supporting a range of delivery models. Telecoms is no longer scary-complex.

As history shows, well-entrenched legacy businesses struggle to adapt to new market realities, they often get disrupted. But given enterprises do not move quickly, unlike consumers, this enterprise telecoms revolution is unlikely to be a rapid change, some legacy businesses will adapt.

You’ll notice I’ve not brought up AI (Artificial Intelligence), bots, sentiment analysis, blockchain, etc. They are part of some of the solutions discussed above. It’s just there’s a much bigger picture enabled by CPaaS, the revolution in enterprise telecoms.

At TADHack Global on the 13-14 Oct people around the world can experience CPaaS, CPaaS enablers, chat bots, Ethereum, and much more. TADHack is for Everyone, whether you’re a coded or non-coder, it doesn’t matter. We want you to learn about some great technologies, share your experiences with others, and create something over a weekend that could change the world. Seriously, companies have been founded from TADHack, new services created and later launched, people have found amazing jobs working with world-leading teams.

At TADSummit 13-14 November you’ll meet the people leading the Programmable Telecom revolution as well as the channels delivering the revolution to enterprises large and small around the world. You’ll see what’s possible before the rest of the market because TADSummit is the thought-leadership event in programmable telecoms, now entering its 6th year.

It’s all about the enterprise services!

You can read more from Alan in the “The Enterprise Telecoms Revolution” eBook from VoIP Innovations.

Programmable Telecom Research

Mind Commerce is in its sixth year of covering Programmable Telecom with an emphasis on Telecom APIs and those services enabled from their use.

For many larger Telecom API vendors, a substantial proportion of revenue continues to be generated from SIP Trunking in support of their client’s VoIP, UC, and other IP-based communications apps and services. However, many smaller players are innovating in areas that have high growth potential such as analytics data, device information, edge computing, and number management for calls, data, and subscribers.


Telecom API Market Outlook and Forecasts 2018 – 2023 provides an in-depth assessment of the global Telecom API market, including business models, value chain analysis, operator strategies and a quantitative assessment of the industry from 2018 to 2023.

This report evaluates the current state of the market and outlook for the future including analysis and forecasts for the Telecom API market.

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How Important will Asset Tracking be to Enterprise in the Future?

Asset tracking refers to monitoring and managing fixed, portable, and mobile assets by leveraging various technologies such as GPS, BLE, and RFID.

Asset Tracking in Industry Verticals

While nearly every industry vertical can and will leverage asset tracking to some degree, some enterprise organizations are more aligned with certain types of assets.


For example, telecom companies have many low-cost assets, such as the many IoT devices that are deployed as part of M2M networks.  In contrast, governmental organizations have quite a few high-cost assets to track.  Other higher cost asset verticals include aerospace, automotive, and many industrial oriented enterprises.

Our research indicates the following:

  • More than 50% of the asset tracking market will be driven by AI solutions by 2023
  • Industrial automation and warehousing, logistics, and shipping will be the leading industry verticals
  • Location determination technology will lead the asset tracking hardware market during 2018 – 2023

Asset Tracking Software

Asset tracking software integrates all the generated data and information to facilitate a comprehensive view of enterprise assets, providing multiple benefits for the organization such as tracking real-time location, status of the assets, tracking movement, alerting overdue or warranty expiration, developing capital expenditure plan, saving operational costs, and many more areas.

Asset tracking technology aids the adoption of M2M/IoT technology and contributes to the growth of Industry 4.0

Asset Tracking to Become Indispensable to Enterprise

It is anticipated that asset tracking systems will become an indispensable part of modern organizations, allowing a competitive advantage for early adopters and a matter of survival as enterprise integrates next generation technologies such as AI and Blockchain.


Asset Tracking Market by Technology (M2M/IoT, Edge Computing, Smart Devices), Connection Type (3G, 4G, 5G, WiFi, and WiMAX), Mobility (Fixed, Portable, and Mobile), Location Determination (GPS, RFID, Others), and Industry Verticals 2018 – 2023 evaluates asset tracking technologies, solutions, and the evolving ecosystem including leading market players. The report assesses the impacts of various use case specific considerations in terms of asset technology and solution selection.

The report also analyses the market outlook for asset tracking globally, regionally, and by major country in each region.  Quantitative data and forecasts include market segmentation by hardware technology, software and service, connection type, range of mobility, location requirements, and by industry vertical.

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Who are the Leading Companies in Enterprise Blockchain ?

As many know by now, there is much more to the technology supporting cryptocurrencies (such as Bitcoin) than merely enabling financial transactions.

The technology known as Blockchain will have far reaching impacts across virtually all industry verticals.  In fact, certain leading companies are already making great strides towards leveraging Blockchain to optimize various enterprise solutions.

Enterprise Blockchain Company Analysis

Mind Commerce is pleased to have supported Compass Intelligence (CI) in its endeavors to identify the leading companies in Enterprise Blockchain.  First, we identified a short-list of companies, which in itself was very difficult, as there are many companies focusing on how to best integrate Blockchain technology into enterprise operations.

Enterprise Blockchain Company Shortlist

The short-list for this most recent study is as follows:

  • Accenture
  • Amazon
  • Baidu
  • Dell EMC
  • DMG BlockChain Solutions
  • FedEx
  • Fidelity Investments
  • Hewlett Packard
  • Hyundai
  • IBM
  • Kodak
  • Microsoft
  • Oracle
  • Overstock
  • Tencent

Again, we emphasize that it was difficult getting to a short list of potential leading companies as Blockchain innovation is rapidly evolving.  For example, there are certain companies that did not make the list (for various reasons) that are certainly on the watch list such as Bank of America, which has many Blockchain patents.

Leading Companies in Enterprise Blockchain

After careful consideration, and application of CI’s proprietary analysis and grading methodology, we have determined leading companies in Enterprise Blockchain to be the top five of the study:

  1. Microsoft
  2. IBM
  3. Accenture
  4. Amazon
  5. Oracle

Many factors were considered to make the above determination including company parameters as well as the judgement of analyst based on many factors including Enterprise Blockchain solution development, market positioning and differentiation, current market traction and prospects, and overall outlook for each company.


If your company made the top five, or even the short-list of companies, we congratulate you !!  If your company did not make it, do not despair as it is tough to make the list.  Also, we want to hear from you as recognition on the CI A-List is part of an annual program to recognize leading companies across many different Categories and Topics.

Didn’t make the A-List this time? We start at Zero in 2019, so your company has a shot at being recognized next year.

To learn more about the study, including methodology, how, and why these companies were identified as the top five, we encourage you to visit the CI A-List in Enterprise Blockchain for more information.

More about the A-List Program

Companies recognized as part of this program that purchase a package from CI are entitled to display the following badge as well as receive other valuable benefits including the results of the study.


Enterprise Blockchain Reports

Some packages also include supplemental research such as the Mind Commerce report Blockchain Technology and Solutions: Market Outlook and Forecasts 2018 – 2023, which examines the technology, leading companies, and solutions in the evolving Blockchain ecosystem.


Blockchain Technology and Solutions Market

The report evaluates current and anticipated use cases for Blockchain and assesses the market potential globally, regionally, and segmented by deployment type and industry vertical for the period 2018 to 2023.  The report evaluates key players, solutions, and use cases.  The report also assesses the prospect of integrating Blockchain with other technologies including IoT and artificial intelligence.  The report includes detailed forecasts by use case, application, and industry verticals from 2018 to 2023.

Additional A-List Topic Areas

There are many more A-List categories as part of the CI program to determine leading companies offering solutions to solve specific industry problems based on emerging and disintermediating technologies.  Additional A-List topics by category include the following:

Internet of Things

  • AI Chipsets
  • Asset Tracking
  • Data Analytics
  • Edge IoT
  • Fleet Management
  • IoT Security
  • Smart Cities
  • Transportation Logistics
  • V2X Communications


  • 5G Core
  • 5G OSS/BSS
  • 5G RAN
  • Application Development
  • Device Recycling
  • Messaging and Collaboration
  • Mobile Apps
  • Mobile Cloud
  • Mobile Security
  • VR/AR

Emerging Tech

  • Additive Manufacturing
  • Artificial Intelligence
  • Disruptive Technnologies
  • Enterprise Blockchain
  • Industrial Robotics

New topics are being added all of the time.  Let us know if there is a topic area of interest that you do not see listed.  To learn more, and/or to inquire about obtaining access to the results of these studies, visit the A-List program at the CI website.


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What will be the “Next Bitcoin” and what will be Bigger than Blockchain itself ?

As many know, the blockchain revolution has taken a sharp turn. Sadly, most mainstream investors are still heading in the wrong direction. Therefore, it’s high time we talked about where the smart money’s really headed.

First, before we dive too deep into the meat and potatoes, we need to briefly revisit something that we’ve been quiet about lately: Bitcoin.

The Year of Bitcoin was 2017

A good wager would be that it’s safe to say that 2017 was the “year of Bitcoin.” After all, you couldn’t walk five feet in any direction without running into someone who was either making money with it, knew someone who was, or wanted to know how to do it.

Even the Mailman was Talking about Bitcoin in 2017

Many folks made millions from Bitcoin last year, but the lion’s share went to the smart folks who got in early (way back when Bitcoin was still just a whisper between insiders) and were smart enough to cash-out as least some when it hit its first big blow-off peak at nearly $20K. However, we all know what happened after that, don’t we?


The mainstream media caught on, turned the whispers into a deafening roar, and the masses piled in like lemmings. That’s always what happens when inside information eventually makes its way to the general public.

What are the insiders whispering about now? It’s not Bitcoin. They’ve already made significant money there. Instead, right now they’re whispering the million-dollar question:

“What’s the NEXT Bitcoin?” Now, it’s entirely possible that the next Bitcoin could be another cryptocurrency or BlockChain asset. That’s not what we have been hearing, though.

What will be the Next Bitcoin?

After over 600 insider interviews, it’s clear that the smart money is galloping toward emerging future techs that are set to completely disrupt every sector of the economy – including BlockChain and cryptocurrency.

Why? Because, when these future techs explode, they’ll ignite a wealth supernova that could make Bitcoin look like a wet firecracker.

Whispers about the NEXT Bitcoin?

So why isn’t the media going gaga over this? Because, just like Bitcoin back in 2011, the masses don’t realize that future technologies like AI, virtual reality, augmented reality, drones, 3D printing, and quantum computing are set to explode.

However, ignorance is not bliss here. Anyone one of these future techs could be hiding the next Bitcoin.

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Learn More about Blockchain

Integration and operation of Blockchain technology will redefine how various industries operate, dramatically improving efficiencies, and reduce the cost of doing business.  One important example is the Internet of Things (IoT), which is a very promising area as Mind Commerce anticipates that the use of Blockchain in IoT networks/systems will be one of the key means for authenticating and authorizing transactions.

We see Blockchain as a Service representing a key service offering for many market segments as a mean of solution introduction and scalability via a cloud services model.


Blockchain Technology and Solutions: Market Outlook and Forecasts 2018 – 2023 examines the technology, leading companies, and solutions in the evolving Blockchain ecosystem.

The report evaluates current and anticipated use cases for Blockchain and assesses the market potential globally, regionally, and segmented by deployment type and industry vertical for the period 2018 to 2023.

The report evaluates key players, solutions, and use cases. The report also assesses the prospect of integrating Blockchain with other technologies including IoT and artificial intelligence. The report includes detailed forecasts by use case, application, and industry verticals from 2018 to 2023.

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Six Years of Telecom API Coverage

Mind Commerce is pleased to celebrate six (6) years of covering the Telecom Application Programming Interface (API) marketplace.  Contact Mind Commerce to learn more.

Mind Commerce Telecom API Coverage


Recognizing First Five Years of Telecom API Reports from Mind Commerce

Mind Commerce research has covered Telecom APIs, communication-enabled apps, SDKs, GUIs, and other aspects of Programmable Telecom.

These capabilities enable various carrier and third-party apps and services such as WebRTC.  Our research practice in this area has resulted in many reports on these topics.

Mind Commerce was one of the first analyst firms to see the importance of Telecom APIs.  We have also arguably been the preeminent analyst firm in terms of our coverage as measured by published reports and support for the ecosystem.

What is a Telecom API?

Telecom Application Programming Interfaces (API) capitalize on existing network infrastructure and platforms to facilitate many new business opportunities for global Communication Service Providers (CSP) to offer Business-to-Business (B2B) services in a Data as a Service (DaaS) basis. CSPs offer data over Telecom APIs in a DaaS model to data aggregators as well as direct to enterprise customers and Over-the-Top (OTT) players.

DaaS is defined as any service offered wherein users can access vendor provided databases or host their own databases on vendor managed systems. DaaS is expected to grow significantly in the near future due to a few dominant themes including cloud-based infrastructure/services, enterprise data syndication, and the consumer services trend towards Everything as a Service (XaaS).

The Telecom API ecosystem includes APIs, data services, and analytics that provide business-to-business (B2B) services to OTT and enterprise customers.  Ecosystem participants are comprised of network operators, application developers, and telecom API brokers that facilitate access to telecom data, application development, and service delivery. Services include both business-to-consumer (B2C) and B2B applications. Data is both structured and unstructured (e.g. Big Data) and service optimization relies upon target marketing and customer intimacy that will benefit from various predictive analytics.

Telecom API Market Drivers

CSPs are increasingly looking towards “asymmetric” ways in which to monetize their assets in terms of network and customers. This represents a fast growing secondary revenue stream for CSPs as they sell services on a wholesale basis to various third parties.

In response to the growing threat of all apps being completely OTT based, with little or no carrier involvement, Leading CSPs such as AT&T realized as early as 2011 that they needed to start programs to open up network assets as well as databases to third-parties as a means of establishing and maintaining their own application development community.  In 2013, AT&T launched an Enterprise-Focused API Program relying upon Telecom APIs.

For more information about CSPs in the Telecom API Marketplace, see:

Communication Service Providers (CSP) and the Telecom API Ecosystem

The global application development community is becoming increasingly aware of Telecom APIs as a means of accessing data for a variety of communications-enabled applications. One leading beneficiary is WebRTC, which provides a framework, protocols, and API that facilitates real-time interactive voice, video and data in via a Web browser.

Other important areas related to Telecom APIs include Telecom Application Development, Communications Platform as a Service (CPaaS), Programmable Telecom, Communication Enabled Apps, Embedded Communications.

Programmable Telecom

The term Programmable Telecom is an important one as it pertains to the general notion of leveraging telecommunications capabilities by way of Telecom APIs as well as other tools including SDKs, GUIs, open source platforms, and other methods.

The Programmable Telecom Ecosystem is largely a bottoms-up organism.  One of the most important leader/facilitator individuals in Alan Quayle and his TAD Summit and TAD Hack programs.  TAD simply stands for Telecom Application Development.

Mind Commerce sees these ongoing programs as key to the facilitation of third-party development for Telecom API enable apps and services.

Latest Telecom API Report

The telecommunications Application Programming Interface (API) marketplace has significantly matured in recent years.  During this period, we have seen network operators leverage APIs to derive wholesale transaction revenue as well as communication-enabled application revenue.

The latest Mind Commerce report builds upon five years of Telecom API research from Mind Commerce

Telecom API Market Outlook and Forecasts 2017 – 2022 provides an in-depth assessment of the global Telecom API market, including business models, value chain analysis, operator strategies and a quantitative assessment of the industry from 2017 to 2022. The report also addresses other important areas within Programmable Telecom including telecom GUIs, SDKs, and API Platforms.



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Where to Canadian Healthcare and HealthTech Professionals Learn about How New Technologies?

Canada’s healthcare system is the subject of much political controversy and debate in the country. Some question the efficiencies of the current system to deliver treatments in a timely fashion and advocate adopting a private system similar to the US. Conversely, there are worries that privatization would lead to inequalities in the health system with only the wealthy being able to afford certain treatments (Canadian Healthcare).

3rd Annual IoT, Big Data Healthcare Summit AI, M2M, Blockchain and New Tech for Health Professionals May 15 and 16, 2018. Toronto, ON


In timely fashion, here comes IoT, Big data, and Artificial intelligence which are and can play an integral role as a game changer of the healthcare sector. Healthcare environments produce a tremendous amount of information because of their process, engagement of multiple players and high volume of users. That data is only going to increase as baby-boomers reach retirement age and require better and more frequent healthcare services.

An opportunity for the ICT industry and health practitioners to discuss the outlook for the Canadian healthcare system

With large cohorts of an aging population and aging infrastructure, service delivery becomes expensive and difficult for cities and governments. Automating systems through utilization of IoT, Big Data, and M2M tools and technologies demonstrate great opportunity to reduce operating costs significantly, utilize those savings more effectively, and provide better services to communities.

The 3rd Annual IoT, Big Data Healthcare Summit; AI, M2M, Blockchain and New Tech for Health Professionals will take place on May 15 and 16, 2018 at BMO Institute for Learning in Toronto, Ontario.

The objective of the conference is to bring the whole healthcare industry under one roof and provide a platform for healthcare practitioners to understand opportunities and challenges IoT, Big Data and other new technologies and tools like Blockchain, AI and M2M offer to Canadian healthcare system.


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AI meets Digital Twin Technology

As a market research company dedicated to the Information and Communications Technology (ICT) marketplace, Mind Commerce is no stranger to Artificial Intelligence (AI) and next generation technologies and solutions such as Digital Twinning.

In fact, we we see AI converging with many aspects of ICT including Internet of Things (IoT) in support of cyber-physical convergence within many industrial verticals.

Artificial Intelligence Integration


Mind Commerce has covered AI technology and solutions integration as well as AI convergence with other key technologies and solutions such as Big Data Analytics and IoT in our reports such as Artificial Intelligence in Big Data Analytics and IoT: Market for Data Capture, Information and Decision Support Services 2017 – 2022.

AI Convergence with Digital Twin Technology

Mind Commerce has also analyzed the role of AI in support of digital twins technology in our report entitled Internet of Things (IoT) Digital Twinning: Market Outlook for IoT enabled Physical to Virtual Mapping and Management 2017 – 2022 in which we assess the role of Digital Twinning in many IoT Operations processes including IoT Application Development, Testing and Control.

Digital Twin Technology and Industrial Convergence

Industrial Convergence 300x200

We also see Digital Twin technology as a key beneficiary and enabler of Teleoperation, which represents the remote control of assets, typically involving machinery of some type such as a robot.

This is all part of what Mind Commerce sees as important to Industrial Convergence.

AI to Help Digital Twin Solutions Learn

Now there is a company engaged in the convergence of Digital Twinning and AI known as SWIM that is developing solutions to make IoT smarter.  One of the ways they are doing this is through transformation of edge data into useful insights.

AI meets Digital Twin Technology at SWIM

The company’s solution known as SWIM EDX is a cloud-based solution that is designed to efficiently support edge computing by learning from the local computational environment.  They are positioning their solution as flexible for the entry-level enterprise yet scalable as edge computing volumes grow.

AI, Big Data Analytics, Digital Twins, Edge Computing, and IoT

To learn more about the convergence of the aforementioned technologies, Contact Mind Commerce for an initial consultation and/or briefing about your company.

Mind Commerce is a business information services company that provides research and strategic analysis for and about the Information and Communications Technology (ICT) industry.

Our ICT research provides key trends, projections, and in-depth analysis for infrastructure, platforms, devices, applications, services, emerging business models and opportunities. Our ICT research provides insights into the impact of emerging technologies on existing value chains including industry disruption and ecosystem evolution.

Our practice areas include: Artificial Intelligence, Broadband Wireless, Cloud Solutions, Data and Analytics, Immersive Technologies, and IoT.

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